How can we help you?

  • What is Finom?

    Finom is a fintech company built specifically for entrepreneurs and small to medium-sized enterprises. We believe that small businesses are the foundation of the European economy. Our goal is to simplify the life of those who provide for half of Europe. We came to bring the technologies of the future to business management processes for entrepreneurs, enabling them to spend their resources where it matters the most: on their businesses and on themselves. That’s why we brought together all these different financial services such as accounting, financial management, and a business acount into one solution. Early-stage businesses can sign up for an online account within minutes and immediately enjoy all the advantages of our features via our mobile and web apps.

  • How many customers do we have?

    To date, Finom has around 6000 freelancers, self-employed, and small to medium-sized companies from all across Germany, France, and Italy, as customers.

  • When was the project started?

    Founded in 2019 by a group of experienced entrepreneurs, Finom first entered the market as the smartest and fastest e-invoicing solution in Europe. Although the company is based in the Netherlands, the first country which has had the opportunity to experience Finom was Italy. With new banking features coming in 2020, Finom will become available in France and Germany as well.

  • How we differ from competitors?

    At Finom we are setting new standards for doing business, demonstrating how finances can and should be managed in this modern world – as easily as using your smartphone. With Finom you can track your expenses and incomes, you will have the chance to categorize your movement - in order to know always where and how are you spending your money. We provide bank account aggregation, so you can keep an eye on all of your flows in one board. You will have your IBAN, physical and virtual cards, and the chance to manage your invoice and match them with transactions.

  • How Finom differs from traditional bank account?

    Finom allows you to have the main services of a traditional bank (payments, receive and send money, withdrawals, hold cards) but in the fastest and smartest way. With Finom you can set up an account in a few seconds,  check your balance on the go, rely on real-time customer support, monitoring your expenses and incomes, and have them categorized according to your habits.

  • If I need help, can I talk to someone?

    Finom can rely on fast and prompt customer support who's able to reply and solve all of your questions, doubt, and problems in a few minutes and in your language. You can reach us via live chat on our website or app, via email or telephone - during office hours.

  • Whose bank license are we using?

    In order to handle your account in the better way possible and assure you the highest level of safety, for the financial services we partner with Solarisbank: a German fintech company, to provide your IBAN and process your payments

  • When do we plan to launch the service?

    We will launch Finom Business account in spring and until then, the first 1000 customers who pre-subscribe will have a chance to get a Finom free business account for forever.

  • How safe is my money with Finom?

    Your money is in good hands with Finom, because we guarantee the highest level of security.
    This is primarily thanks to our strong and reliable partnership with SolarisBank (Germany) and Treezor (France), approved by regulators to operate as a bank (SolarisBank) and as an election money institution (Treezor). This means that your business account with Finom is protected by deposit insurance (up to € 100,000) which is made available in accordance with applicable local rules and legislation.
    In France:
    https://help.finom.co/en/articles/4689140-i-m-in-france-is-my-money-protected
    In Germany:
    https://www.solarisbank.com/content/partner/Informationen_zur_Einlagensicherung_v1.2_deutsch.pdf

  • Is my data safe with Finom?

    Finom protects your data and guarantees the highest level of security:

    • Finom does not have access to your online banking credentials, and they are double encypted (access security is also ensured via the use of a 
      one-time password that is mandatory for every access attempt).
    • All data transfers are encrypted end-to-end via TLS encrypted channels. Moreover, Finom is GDPR compliant, meaning that you can disconnect your account at anytime and revoke your consent to the processing of your personal data whenever you want. We won't store your data against your will or without your explicit consent.
  • What licence does Finom use?

    In order to guarantee high standards of service, security and efficiency, Finom chose its licences very carefully. Finom is entering the market in France with the support of Treezor, while in Germany, Finom can rely on Solaris Bank. Both of these companies are certified and approved by BaFin and ACPR for providing banking solutions.

  • Who are Finom's investors?

    Finom has earned the trust and attracted the interest of global investors such as: Target Global (already investors in companies such as Omio and TravelPerk), General Catalyst (a venture fund from Silicon Valley that has supported business such as Airbnb and Kayak) and FJ Labs ( a stage-agnostic consumer-facing fund founded by Fabrice Grinda with headquarters in New York City, and the number one angel investor in the world according to Forbes.)

  • Do I have a local IBAN?

    In order to provide financial services in France, Finom enjoys all of the benefits of its partnership with the French company Treezor, allowing clients to obtain a French IBAN.

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