How can we help you?

  • Do I have a local IBAN?

    In order to offer financial services in Germany, Finom benefits from all the advantages of its partnership with the German company Solaris Bank. Therefore, it is possible for customers to receive a German IBAN.

  • Who are Finom's investors?

    Finom has gained the interest and trust of global investors. They include Target Global (already an investor in companies such as Omio and TravelPerk), General Catalyst (a Silicon Valley venture capital fund that has backed companies such as Airbnb and Kayak), and FJ Labs, a New York City-headquartered, phase-independent, consumer-focused fund founded by Fabrice Grinda, the No. 1 angel investor in the world, according to Forbes.

  • What licence does Finom use?

    To better manage your account and provide you with the highest level of security, we work with Treezor a French fintech company and Solaris a German fintech company in the financial services area to provide you with an IBAN and process your payments.

  • Is my data safe with Finom?

    Finom protects your data and guarantees the highest level of security:

    • Finom has no access to your online banking credentials, and they are double-encrypted (for additional protection) using a one-time password that must be entered each time you try to log in).
    • All data transfers are transmitted over TLS-encrypted channels and are thereby protected via end-to-end encryption. In addition, Finom is DSGVO compliant, which means that you can close your account at any time and revoke your consent to the processing of your personal data at any time. We do not store your data against your will or without your explicit consent.
  • How safe is my money with Finom?

    Your money is in good hands with Finom, because we guarantee the highest level of security.
    This is primarily thanks to our strong and reliable partnership with SolarisBank (Germany) and Treezor (France), approved by regulators to operate as a bank (SolarisBank) and as an election money institution (Treezor). This means that your business account with Finom is protected by deposit insurance (up to € 100,000) which is made available in accordance with applicable local rules and legislation.
    In France:
    https://help.finom.co/en/articles/4689140-i-m-in-france-is-my-money-protected
    In Germany:
    https://www.solarisgroup.com/customer-information/germany/de-iban/german/depositor-information-sheet-germany-german-v1.2.1.pdf

  • When do we plan to launch the service?

    We will launch Finom Business account in spring and until then, the first 1000 customers who pre-subscribe will have a chance to get a Finom free business account for forever.

  • Whose bank license are we using?

    In order to handle your account in the better way possible and assure you the highest level of safety, for the financial services we partner with Solarisbank: a German fintech company, to provide your IBAN and process your payments

  • If I need help, can I talk to someone?

    Finom can rely on fast and prompt customer support who's able to reply and solve all of your questions, doubt, and problems in a few minutes and in your language. You can reach us via live chat on our website or app, via email or telephone - during office hours.

  • How Finom differs from traditional bank account?

    Finom allows you to have the main services of a traditional bank (payments, receive and send money, withdrawals, hold cards) but in the fastest and smartest way. With Finom you can set up an account in a few seconds,  check your balance on the go, rely on real-time customer support, monitoring your expenses and incomes, and have them categorized according to your habits.

  • How Finom differs from competitors?

    At Finom we are setting new standards for doing business, demonstrating how finances can and should be managed in this modern world – as easily as using your smartphone. With Finom you can track your expenses and incomes, you will have the chance to categorize your movement - in order to know always where and how are you spending your money. We provide bank account aggregation, so you can keep an eye on all of your flows in one board. You will have your IBAN, physical and virtual cards, and the chance to manage your invoice and match them with transactions.

  • When was the project started?

    Founded in 2019 by a group of experienced entrepreneurs, Finom first entered the market as the smartest and fastest e-invoicing solution in Europe. Although the company is based in the Netherlands, the first country which has had the opportunity to experience Finom was Italy. With new banking features coming in 2020, Finom will become available in France and Germany as well.

  • How many customers does Finom have?

    To date, Finom’s customers include over 50,000 freelancers, self-employed, and small to medium-sized companies from all across Europe

  • What is Finom?

    Finom is a fintech company built specifically for entrepreneurs and small to medium-sized enterprises. We believe that small businesses are the foundation of the European economy. Our goal is to simplify the life of those who provide for half of Europe. We came to bring the technologies of the future to business management processes for entrepreneurs, enabling them to spend their resources where it matters the most: on their businesses and on themselves. That’s why we brought together all these different financial services such as accounting, financial management, and a business acount into one solution. Early-stage businesses can sign up for an online account within minutes and immediately enjoy all the advantages of our features via our mobile and web apps.

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