How can we help you?

  • How can I receive my e-invoices on Finom?

    You can receive e-invoices on FINOM thanks to our SDI code KGVVJ2H. Make sure to share the SDI code with your clients and suppliers and to save it on your fiscal drawer.

  • Can I send digital invoices?

    Yes! With FINOM you can send regular invoices via email to all of your clients. Sending digital invoices is always free and there is no limit to the number of digital invoices that you can send on the Solo plan.

  • Can I send E-invoices?

    FINOM is a certified e-invoicing provider, recognized by the Agenzia delle Entrate. With our service, you can create and send e-invoices that will be transmitted first to the SDI, and then to the Agenzia delle Entrate.

  • Can I register with more than one company?

    Yes! FINOM has a multi-company option that allows you to connect as many companies as you like to your FINOM account . Each company will need to have a separate subscription.

  • Do we have a mobile app?

    Yes! FINOM has a very cool mobile app available for iOS and Android. To download it on your device you will need to search "Finom Business".Alternatively, simply follow one of these links: If you have an Android device click here, if you have an iOS device click here. FINOM app is compatible with Android 6.0 and up, and iOS 11.0 and up.

  • Can I use PEC to sign up?

    No, you won't need to use PEC to sign up for FINOM. You can use your regular email.

  • What can I do with the Solo plan (free)?

    With the Solo plan, you can send for one free electronic invoice submission per month. The month is calculated starting from the date you sign up for FINOM.

  • How much does it cost?

    Finom has two types of plans. Solo Plan: a free forever plan which allows you to send one e-invoice per month. Start Plan: allows you to send an unlimited number of invoices, available for a monthly subscription of 6,99€+ VAT, or an annual subscription for a one off payment of 59,88€ + VAT.

  • Do I have a local IBAN?

    In order to provide financial services in Italy Finom enjoys all of the benefits of its partnership with the German company Solaris Bank and French company Treezor, it is allowing clients to obtain a German or a French IBAN.

  • Who are Finom's investors?

    Finom has earned the trust and attracted the interest of global investors such as: Target Global (already investors in companies such as Omio and TravelPerk), General Catalyst (a venture fund from Silicon Valley that has supported business such as Airbnb and Kayak) and FJ Labs: a stage-agnostic consumer-facing fund with headquarters in New York City, founded by Fabrice Grinda, and the number one angel investor in the world according to Forbes.

  • What licence does Finom use?

    In order to guarantee high standards of service, security and efficiency, Finom chose its licences very carefully. Finom is entering the market in France with the support of Treezor, while in Germany, Finom can rely on Solaris Bank. Both of these companies are certified and approved by BaFin and ACPR for providing banking solutions.

  • Is my data safe with Finom?

    Finom protects your data and guarantees the highest level of security:

    • Finom does not have access to your online banking credentials, and they are double encypted (access security is also ensured via the use of a one-time password that is mandatory for every access attempt).
    • All data transfers are encrypted end-to-end via TLS encrypted channels. Moreover, Finom is GDPR compliant, meaning that you can disconnect your account at anytime and revoke your consent to the processing of your personal data whenever you want. We won't store your data against your will or without your explicit consent.
  • When do we plan to launch the service?

    We will launch Finom Business account in spring and until then, the first 1000 customers who pre-subscribe will have a chance to get a Finom free business account for forever.

  • Whose bank license are we using?

    In order to handle your account in the better way possible and assure you the highest level of safety, for the financial services we partner with Solarisbank: a German fintech company, to provide your IBAN and process your payments

  • If I need help, can I talk to someone?

    Finom can rely on fast and prompt customer support who's able to reply and solve all of your questions, doubt, and problems in a few minutes and in your language. You can reach us via live chat on our website or app, via email or telephone - during office hours.

  • How Finom differs from traditional bank account?

    Finom allows you to have the main services of a traditional bank (payments, receive and send money, withdrawals, hold cards) but in the fastest and smartest way. With Finom you can set up an account in a few seconds,  check your balance on the go, rely on real-time customer support, monitoring your expenses and incomes, and have them categorized according to your habits.

  • How we differ from competitors?

    At Finom we are setting new standards for doing business, demonstrating how finances can and should be managed in this modern world – as easily as using your smartphone. With Finom you can track your expenses and incomes, you will have the chance to categorize your movement - in order to know always where and how are you spending your money. We provide bank account aggregation, so you can keep an eye on all of your flows in one board. You will have your IBAN, physical and virtual cards, and the chance to manage your invoice and match them with transactions.

  • When was the project started?

    Founded in 2019 by a group of experienced entrepreneurs, Finom first entered the market as the smartest and fastest e-invoicing solution in Europe. Although the company is based in the Netherlands, the first country which has had the opportunity to experience Finom was Italy. With new banking features coming in 2020, Finom will become available in France and Germany as well.

  • How many customers do we have?

    To date, Finom has around 6000 freelancers, self-employed, and small to medium-sized companies from all across Germany, France, and Italy, as customers.

  • Who we are?

    Finom is a Fintech startup founded in 2019. We offer financial services that combine multi banking and invoicing to help you manage your business more effectively.

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