How can we help you?

  • How quickly will I receive the funds?

    Once you confirm the withdrawal amount, the funds will be transferred immediately to your account.

  • Can I repay the credit line earlier?

    Yes, you can repay the outstanding amount in full at any time without any additional fees. You will pay only interest accrued until the current date. Please note that currently our credit line does not allow partial early prepayments.

  • Can I close the credit line if I no longer need it?

    Yes, you can close your credit line at any time, after you repay your outstanding debt.

    - If you decide to close your credit line within the first three months, the limit fee for this entire period will apply. For example, if you close it after two months, you’ll be charged for the remaining month.
    - If you close the credit line after three months, the limit fee will no longer be charged.
    - After closing, you will not be able to apply for a new credit line for three months.

  • What happens if I miss a payment?

    If you miss a payment, the following will occur:

    - Your credit line will be frozen, meaning you will no longer be able to withdraw additional funds until the overdue amount is repaid.
    - Your credit debt will be marked as overdue, which may impact your credit limit in the future.
    - Interest will continue to accrue on the outstanding balance.
    - Late fees or penalties may apply depending on the credit line agreement.
    - The missed payment may affect future credit eligibility, and where applicable, repayment behaviour may be reported to credit bureaus in line with regulatory requirements.

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