Finom vs Qonto: a side-by-side comparison

Verified

Finally a great banking experience!

The banking landscape has become increasingly limited, and many providers simply do not understand the needs of corporate clients as well as Finom does. When we initially started using Finom for payroll and operational expenditure (OPEX) management, we viewed it primarily as a fintech solution. Over time, however, we have seen our clients become comfortable banking with us through Finom, and we have gradually shifted more and more of our business operations onto the platform. The compliance process and onboarding experience are straightforward, efficient, and handled by a highly competent team. Their customer support has been exceptional, particularly the team assigned to us. I would like to specifically mention Sandra, Alain, Roxana, Viviene, Elsa, Ryan, and Adèle, all of whom have consistently been responsive, professional, knowledgeable, and extremely helpful, especially when managing critical situations. We would like to congratulate the founders and the entire Finom team on building such an excellent service. They have our strongest recommendation. Keep up the great work!

Verified

Great experience with customer support MARIA A :)

Great experience with customer support MARIA A. She was super nice and helpful, also fast and correct with solving my enquiry.

Verified

After some misunderstandings in the…

After some misunderstandings in the beginning - this team is very busy, polite and understanding. thank you for your great help.

Verified

Easy access

Easy access, excellent service, and very reliable. Everything was clearly explained, the staff was professional and responsive, and I received quick assistance whenever needed. Thank you for your support, Endri!

Verified

Finom customer for years, will gladly recommend them

I've been a Finom customer for quite a while and have had great experience with Finom. The platform is easy to manage and the associate mobile app is quite capable to manage the business on the move. I recently reached out for support and Angelina was able to quickly resolve it for me!

Verified

Tenks.Very good service

Tenks.Very good service

Verified

Advertised 5% – got 0.75% instead

I opened a Finom account specifically because of the prominently advertised 5% p.a. for 5 months interest offer. After completing the onboarding, my account only showed 0.75% p.a. I contacted support and initially received multiple contradictory explanations. Only after repeated follow-up was I told that the 5% offer only applies to selected eligible customers and cannot be applied to my account. The main issue is not the interest rate itself, but the lack of transparency before account opening. If an advertised promotion does not apply to all new customers, this should be made clear upfront and individually before onboarding. Very disappointing first experience. UPDATE: Initial onboarding experience was frustrating due to unclear communication around the advertised 5% interest promotion. My account first showed only 0.75%, and support responses were inconsistent. However, after escalation, Finom contacted me directly, reviewed the case, applied the 5% promotional rate until 16.09.2026, and also offered a goodwill gesture. So while the first impression was poor, I appreciate that they ultimately took ownership and resolved the issue professionally. I hope transparency around promotional eligibility will improve going forward.

Verified

It's easy open the account end register…

It's easy open the account end register all the documents. It need time for all the notar document. Good

Verified

I am new customer

I am new customer, so in early stage it is difficult to share my experience. But I heard good regarding Finom, that's why I choose it .

Verified

Easy to use

Easy to use, the free program is pretty extensive and allowing good usage